Our Promise.

We take you and your pups happiness seriously. If, for any reason, you are not 100% happy with your order, we will do everything we can to make it right.

We offer full refunds on the unused portion of your kibble bag returned to our warehouse within 14 days of purchase (in its original packaging). Opened or unopened, no questions asked.

While we'd love to issue refunds on absolutely everything, we unfortunately are a small business. So, please keep your returns to just one kibble bag and note that we cannot issue refunds on treats or toppers. 

Setting Up a Return.

Please email hello@heedfoods.com for return instructions.

Have an Extremely Picky Pup?

Email us at hello@heedfoods.com so we can find the best solution for you.

Go on, spoil them rotten.

(Not literally, all our food is made fresh). If you were a dog, wouldn’t you want Heed? If you believe in reincarnation, we’ll leave it up to you.