Go on, spoil them rotten.
(Not literally, all our food is made fresh). If you were a dog, wouldn’t you want Heed? If you believe in reincarnation, we’ll leave it up to you.
Our Promise.
We take you and your pups happiness seriously. If, for any reason, you are not 100% happy with your order, we will do everything we can to make it right.
We offer full refunds on your first 5lb bag of kibble (up to $35 in value, before discounts) within 30 days of purchase.
Please reach out to us at hello@heedfoods.com to get started on your refund.
While we'd love to issue refunds on absolutely everything, we unfortunately are a small business. So, please keep your refund requests to just one kibble bag and note that we cannot issue refunds on treats or toppers.
Please also note that we do not accept any returns of our food. Because our products are a food items, once items have been shipped to you, we are no longer able to resell it. If you purchased a subscription with us, please be sure to make any changes you want BEFORE the order is placed.
Have an Extremely Picky Pup?
Email us at HELLO@HEEDFOODS.COM so we can find the best solution for you.
